Customer service

How can I contact you?

By mail: giftscreated4u@outlook.be
Via whatsapp: +32491644175

What is the delivery time?

Most products are delivered within 5 to 8 working days. At busier periods it can take a little longer with a maximum of 15 working days.

Gifts Created 4U cannot be held responsible for delays due to transport companies.

What are the shipping costs?

For delivery in BELGIUM, the shipping cost is EUR 6.95.
For delivery to THE NETHERLANDS this amounts to EUR 9.95.
For other countries, please contact me.

We ship our packages via Bpost, DPD, PostNL or DHL. You will receive a track and trace number from us as soon as your order is on its way. This way you can check where your order is at any time.

How do I cancel my order?

This can be done by contacting me within 24 hours via the contact form.
 

Can I return?

Personalized products CANNOT be returned.
If there is something wrong with the product, it is best to contact us via the Contact Form. We recommend that you take photos of the received product and send them to us.

 

What are the payment methods?

Bancontact, bank transfer, COD and PayPal.

 

How can I be sure that my payment has been successful?

After a successful order, a confirmation email will automatically be sent within a few minutes. Check the spam folder if you have not received it to be sure. If you choose payment by bank transfer, you will receive an email to pay the amount due, after receipt of payment you will receive a confirmation email of your order.